PEOPLE × TECHNOLOGY × DIGITAL EXPERIENCES
Hi, I’m Marco.
I’m curious about how people and technology come together in digital products.
With a background in People-Oriented Computing, information systems and business, I’m interested in understanding how people interact with technology and how human-centered solutions can create meaningful impact.
SELECTED WORK
View all work →MASTER'S THESIS
Recommender Systems & User Understanding
Investigating how explanation design in recommender systems influences user understanding through a human-centered research approach.
MASTER'S PROJECT
Web Application for Type 1 Diabetes Management
Developed a web application combining similarity search and interactive visualizations to help people with type 1 diabetes better understand and manage their health data.
BACHELOR'S THESIS
AI in Customer Feedback Management
A qualitative study examining the results of AI use in online customer feedback management.
ABOUT
I enjoy bridging the gap between people, technology and business.
My interdisciplinary background combines human-computer interaction, information systems and business. I’m interested in understanding how people use technology, turning research and analysis into practical insights, and contributing to digital products that are both useful and well designed.
More about me→MSc People-Oriented Computing
Minor in Business Administration
BSc Business Information Systems
Minor in Business Administration
Research · UX · User Understanding
EXPERIENCE
05 / 05Diavelo Switzerland AG
Part-time · Back Office & Administration
E-Bike Shop
Jul 2020 – Oct 2025
Eraneos
Working Student · Pharma & MedTech
Management & Technology Consulting
Oct 2022 – Jul 2025
Worked alongside my studies in the Pharma and MedTech environment, supporting market and technology analyses, customer journeys, structured information analysis and the preparation of presentations and project materials.
AWK Group AG
Internship · Pharma & MedTech
Management & Technology Consulting
Jun 2022 – Aug 2022
School Bergli
Summer Job · Facility Management
Horgen
Jul 2018 & 2019
Helsana Insurances AG
Temporary Employment · Retention Department
Zurich
Sep 2018 – Dec 2018
EDUCATION
03 / 03University of Zurich
MSc People-Oriented Computing
Minor in Business Administration
Magna cum laude
2023 – Jul 2026
Master’s Thesis
The Impact of Explanation Characteristics on User Understanding in Recommender Systems
Master’s Project
Similarity Search in Health Data through Interactive Visual Data Analytics
Developed a web application designed to support people with type 1 diabetes in managing their condition more effectively and independently through similarity search and concise interactive visualizations.
University of Zurich
BSc Business Information Systems
Minor in Business Administration
2019 – 2023
Bachelor’s Thesis
Human or Computer: A Qualitative Analysis of the Results of AI Use in Online Customer Feedback Management
Kantonsschule Freudenberg Zürich
High School Diploma · Classical Languages
Major in English
2013 – 2018
Thesis
»The Fascination of Pi« - Grade 5.5
LET’S CONNECT
Interested in where people, technology
and business come together.
I’m currently exploring opportunities where I can contribute my interdisciplinary background, continue learning and work on meaningful digital challenges.
PEOPLE
TECHNOLOGY
DIGITAL EXPERIENCES